Australian telehealth for your everyday care.mental wellbeing.ongoing conditions.healthy ageing.everyday care.
NexaHealth holds eleven care areas in one place, from a medical certificate to a chronic disease review. You speak with a qualified Australian practitioner by live video. Your NexaHealth consultation records are securely stored and available for future care where appropriate.
Why we built it
Why we keep your NexaHealth records together
NexaHealth started with one idea. Each appointment should build on the last one. So each NexaHealth consultation, across all eleven care areas, is written up in your NexaHealth record. Your practitioner can review relevant information in it before the consultation.
- Eleven care areas, from medical certificates to chronic disease management
- Live video with a qualified Australian practitioner, 7 am to 10 pm AEST
- Relevant notes, results and care plans securely kept in your NexaHealth record
Our mission
Care you can reach from home
Our mission is to make ongoing care reachable from anywhere in Australia. How far you live from a clinic should not decide how closely your health is followed. Consultations run 7 am to 10 pm AEST, every day, and every price is listed before you book.
- Available Australia-wide, 7 am to 10 pm AEST, every day
- Every price listed before you book, medication billed separately
- Two memberships: Essential at $29 a month, Continuity at $79 a month
How we work
What guides every consultation
Four things hold true across all eleven NexaHealth care areas.
A live conversation
Your first consultation is a live video conversation with a qualified Australian practitioner. Follow-ups can be by phone where suitable.
Qualified Australian practitioners
Every practitioner you speak with is qualified and registered to practise in Australia.
Private by default
Your consultation notes and results are handled securely, in line with our Privacy Policy.
One NexaHealth record
Relevant notes from each NexaHealth service are securely kept in your NexaHealth record.
One place for your NexaHealth care.
Speak with a qualified Australian practitioner by live video. If you are not sure where to start, the short check will point you to a sensible first service.
Qualified Australian practitioners · 7 am to 10 pm AEST, every day · 0402 602 528
One place for your NexaHealth care.
Your NexaHealth consultations, reviews and relevant health information can be securely managed in one place. Support is available across selected areas of everyday health, mental wellbeing and healthy ageing.
Your practitioner may request pathology or imaging where they consider it clinically appropriate. Relevant results are securely stored in your NexaHealth record. Pathology testing and collection costs are separate from the consultation fee.
Access healthcare support across selected areas including GP care, mental health, chronic disease, weight and metabolic health, men’s and women’s health, preventive care and healthy ageing. Relevant health information can be securely accessed by your care team where appropriate and with appropriate permissions.
A clear plan, agreed with your practitioner. That may be advice, a referral, ongoing monitoring or, where clinically appropriate, a prescription. Your consultation notes are written up and securely stored in your NexaHealth record. Follow-up and regular reviews keep the plan current as things change.
Your consultation records, securely kept in your NexaHealth record and updated as your care continues.
Notes and advice from your practitioner
Pathology or a referral, where clinically appropriate
Regular check-ins between your reviews
Your next appointment is already set
Message your care team securely between consultations. Scheduled check-ins and regular reviews keep things on track.
Changes in your health results are reviewed over time with your care team. Your practitioner explains them in plain language.
Continuity of care
What happens after the first consultation
For ongoing needs, your practitioner can arrange follow-up and reviews. The Continuity membership is built around that, with care planning across services. That care plan is a NexaHealth plan, not a Medicare GP Chronic Condition Management Plan. Your NexaHealth appointments and relevant consultation records are securely kept in one place. With your consent, your practitioner can help coordinate that care with your regular GP.
See all eleven services
What a consultation looks like
Your NexaHealth consultations in one place
Speak with a qualified Australian practitioner from home and talk through what is going on. You then agree a next step together. That may be advice, a test, a referral, ongoing monitoring or, where clinically appropriate, a prescription.
One place for your NexaHealth consultations and care records.
Book a consultation
About NexaHealth
What is NexaHealth?
NexaHealth is an Australian telehealth service covering eleven care areas. They run from medical certificates and repeat prescription reviews through to mental health, women's and men's health, chronic disease management and healthy ageing. Your first consultation is a live video conversation with a qualified Australian practitioner, with phone follow-ups where your practitioner considers them suitable. Each consultation is written up in your NexaHealth record.
Who will I speak with?
You speak with a practitioner who is qualified and registered to practise in Australia, by live video. Your practitioner can review relevant information in your NexaHealth record before the consultation. They listen to what is going on and write up the outcome afterwards. Relevant health information can be securely accessed by your care team where appropriate and with appropriate permissions.
Does NexaHealth replace my regular GP?
No. NexaHealth works alongside your regular GP and the rest of your usual care. With your consent, your NexaHealth practitioner can share the outcome of a consultation with your GP, so your care stays coordinated. You can keep seeing your regular GP as often as you normally would.
What does NexaHealth cost?
NexaHealth memberships are $29 a month for Essential and $79 a month for Continuity, and this pricing is indicative. You can also book a one-off consultation without joining a membership. Prices exclude any prescribed medication, which is billed separately. Every price is shown before you book.
Is telehealth right for me?
Telehealth is not suitable for all health concerns. Depending on your circumstances, your practitioner may recommend an in-person assessment, urgent care, a GP review, a referral to another doctor, further investigation or no treatment. If your situation is urgent, call 000. For crisis support, call Lifeline on 13 11 14.