A discussion of your symptoms
Talk with a qualified Australian practitioner about your health and what a test might help clarify.
Everyday health care
Pathology Requests
A consultation first, a pathology request where appropriate.
Book a live video consultation with a qualified Australian practitioner to discuss whether pathology testing is clinically appropriate for you. You book the consultation, not the test.
The fee is for a live practitioner consultation about pathology. A pathology request is only provided where your practitioner considers testing clinically appropriate. Any testing and collection costs are separate and billed by the pathology provider.
- Live consult
- Test discussed
- Request if suitable
Qualified Australian practitioners Qualified to practise in Australia
Live video consultations With phone follow-ups where your practitioner considers them suitable
Private and secure Handled per our Privacy Policy
Continuity of care Your NexaHealth records, kept securely
Australia-wide Connect from anywhere
7 am to 10 pm AEST Every day of the week
What to expect
What this consultation covers
A live video consultation with a qualified Australian practitioner, focused on you.
Tests chosen for a reason
Your practitioner considers which pathology, if any, is appropriate for your circumstances.
A request form where appropriate
Where clinically appropriate, your practitioner can provide a request form to take to a collection centre.
Why NexaHealth for pathology
Tests that make sense for you
A conversation with a qualified Australian practitioner about whether pathology may help, requested only where appropriate.
Book a consultationA clinical conversation
Discuss what a test might help clarify for your health.
A considered decision
Pathology is requested only where clinically appropriate.
A request where appropriate
Take any request form to a collection centre near you.
Simple from start to finish
How your consultation works
From booking to follow-up, here is what to expect.
See how it works
- 01
Book a time
Choose a time that suits you and share a few details so your practitioner can prepare.
- 02
Meet by secure video
Connect with a qualified Australian practitioner in a live video consultation, wherever you are.
- 03
Talk it through
Your practitioner listens, reviews your relevant history and discusses your options with you.
- 04
Your next step
Agree a suitable next step together, with follow-up where your care needs it. It is securely recorded in your NexaHealth record.
What you get
What's included in your consultation
Your first consultation is a live video conversation with a qualified Australian practitioner, focused on you. Follow-ups can be by phone where your practitioner considers it suitable.
- A live video consultation with a qualified Australian practitioner
- Time to talk your concern through with your practitioner
- A clear, suitable next step for your circumstances
- Follow-up where your care needs it
- Secure and private, handled per our Privacy Policy
- Your NexaHealth appointments and relevant consultation records are securely kept in one place
Is this right for you?
When telehealth may, and may not, suit
Pathology is requested only where your practitioner considers testing clinically appropriate. You attend a collection centre in person for any sample. Any testing and collection costs are separate from the consultation fee.
Telehealth may suit you if
- Everyday concerns that can be talked through by video
- You have a private space and a device with a camera
- You want care that works alongside your regular GP
Better seen in person if
- You need a hands-on physical examination
- Symptoms that are severe or rapidly worsening
- You need in-person tests or procedures the same day
Telehealth is not suitable for every health concern. Your practitioner may instead recommend in-person assessment, urgent care, a GP review, a referral to another doctor, further investigation or no treatment.
A prescription, referral or test is one possible outcome, only where your practitioner considers it clinically appropriate.
Results vary from person to person. An assessment does not guarantee any particular outcome.
Why NexaHealth
One place for your NexaHealth care.
Your NexaHealth consultations, reviews and relevant health information can be securely managed in one place. Support is available across selected areas of everyday health, mental wellbeing and healthy ageing.
Your results
pathology & imaging · in one place
Your practitioner may request pathology or imaging where they consider it clinically appropriate. Relevant results are securely stored in your NexaHealth record. Pathology testing and collection costs are separate from the consultation fee.
Illustrative example 
One platform
everyday care to healthy ageing
Access healthcare support across selected areas including GP care, mental health, chronic disease, weight and metabolic health, men’s and women’s health, preventive care and healthy ageing. Relevant health information can be securely accessed by your care team where appropriate and with appropriate permissions.
Your care plan
written up · agreed with you
A clear plan, agreed with your practitioner. That may be advice, a referral, ongoing monitoring or, where clinically appropriate, a prescription. Your consultation notes are written up and securely stored in your NexaHealth record. Follow-up and regular reviews keep the plan current as things change.
Your care plan Agreed with you
Your consultation records, securely kept in your NexaHealth record and updated as your care continues.
Consultation summaryShared
Notes and advice from your practitioner
Referral, if neededSent
Pathology or a referral, where clinically appropriate
Ongoing monitoringActive
Regular check-ins between your reviews
Follow-up consultationBooked
Your next appointment is already set
Next reviewin 4 weeks
Your care team
message your team securely
Message your care team securely between consultations. Scheduled check-ins and regular reviews keep things on track.
Illustrative example 
Your practitioner
I have reviewed your recent results. Let’s keep to the current
plan.
Should I keep tracking my sleep?
Yes, keep tracking your sleep. Let’s review again in two
weeks.
Got it, thank you.
Monitoring
reviewed with your practitioner
Changes in your health results are reviewed over time with your care team. Your practitioner explains them in plain language.
Illustrative example
Pathology · review Ongoing
Vitamin D Received Reviewed
Ferritin Received Discussed
HbA1c Received Reviewed
hs-CRP Received To monitor
Health markers monitored and reviewed with your practitioner.
Simple, upfront pricing
No surprises. The price you see is the consultation fee.
The fee covers a live consultation with your practitioner about pathology. There is no separate consultation fee on top. A request is provided only where testing is clinically appropriate. Any testing and collection costs are separate and billed by the pathology provider.
Book a consultationConsultation from
$24 one-off
- A live video consultation with a qualified Australian practitioner
- A discussion of whether pathology testing is clinically appropriate
- A pathology request only where clinically appropriate
Everyday care · Mental wellbeing · Preventive health · Healthy ageing · Continuity of care · Telehealth Australia-wide ·
Pathology Requests questions
What does the pathology consultation fee cover?
The fee covers a live video consultation with a qualified Australian practitioner about whether pathology testing is clinically appropriate for you. There is no separate consultation fee on top. A pathology request is only provided where your practitioner considers testing clinically appropriate. Any testing and collection costs are separate and billed by the pathology provider.
Where do I get the test done?
You take your request form to a pathology collection centre and have your sample taken there in person. Your practitioner will explain what the test involves, whether you need to fast beforehand, and when to expect your results. You can choose whichever collection centre is convenient for you. Any testing and collection costs are billed by the pathology provider.
Will you order any test I ask for?
No. Tests are requested only where your practitioner considers them clinically appropriate for your circumstances. You are welcome to raise a test you have read about. Your practitioner will talk through what it would show, and whether it answers the question you actually have.
Who explains my pathology results?
Your results go back to the practitioner who requested them. You can book a follow-up consultation to talk through what they mean for you. Relevant consultation notes, results and care information are securely stored in your NexaHealth record and can be accessed by your treating care team where appropriate.
Can I get a test without a consultation?
No. A consultation is required. Pathology is requested only after a live video consultation, and only where your practitioner considers testing clinically appropriate. The consultation is what you book. A request form is one possible outcome of it, alongside advice, monitoring, a referral, or no test at all.